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Supporting teenagers through school closure in a pandemic

The last few weeks have changed life for many people in a way few could ever have imagined. In one family after another, one or both parents now find themselves working from home, care facilities for younger children have been withdrawn. With the closure of schools, older children and teenagers find themselves without the daily structure school provides.

Until now, the focus has been on the necessity of drastic action to try to suppress the spread of the virus, the provision of finances to support businesses and the readiness, or otherwise, of various national health systems. How long will it now be before other factors come to the fore? Things like, how do you cope with the tensions that can arise within a family when its members are forced to remain under the same roof for 24 hours a day, perhaps for weeks or months? Teenagers, so often renowned for their social activity, are now expected to remain in social isolation. Already, I have seen a variety of schemes and suggestions for parents of younger children about how to keep them entertained at home for extended periods, but nowhere have I seen anything that discusses how to help teenagers and their parents not just survive the pressures, but to come through the pandemic control measures stronger for the experience.

Issues for teenagers working from home

To a very large extent, a teenager’s life revolves around school. It is their place of work, and the nature of their work is the learning that takes place there. Of necessity, school is highly structured: everyone knows where they should be and what they should be doing throughout the school day. Alongside the workload, which can be intense, friendship groups thrive within the school community, providing for many the basis for their social life outside school. Almost without warning, all this has been taken away. With schools closed, teenagers are expected to work from home. The support of their peer group, with whom they are used to spending the bulk of each day, has suddenly been removed.

So, what might be the issues for which parents should look out?

  • Loss of structure. Even if your teenager’s school provides a full distance-learning programme, the structure will likely be considerably less rigid than the structure of daily school attendance, perhaps leaving significant periods for self-directed study.
  • The personal vacuum created by the loss of structure may lead to an inability to focus or to initiate meaningful work. Staring blankly at a computer screen, reading words without taking in their meaning, giving up the attempt to understand at the first hurdle, always finding something that needs doing to avoid the work that should be the focus – these are just some of the forms prevarication might take.
  • Lack of personal organisation and time-management. Of course, some teenagers excel both in their personal organisation and in the way they manage their time. But many do not. For those whose rooms seem to resemble a rubbish tip, and whose ability to store work in some form of retrievable system seems non-existent, working from home could develop rapidly into a nightmare.
  • Concerns about the approaching exam season. It is not unusual for teenagers to feel some apprehension as the summer exam season approaches in the northern hemisphere. For older teenagers, their future direction depends on the outcome of their exams. Preparing for those exams in isolation is very different from preparing as a year group in school, and may increase concerns for some. Added to this, the question in the back of their minds will be whether the exams will actually take place this year and what will happen to their future plans if exams are cancelled.
  • Distorted balance between work, rest and social interaction. Maintaining a healthy balance between these different aspects of life can be tricky for teenagers at the best of times. The sudden change of the parameters within life must be lived could lead to all manner of distortions of a healthy balance.
  • The issues outlined above, along with heightened family tensions arising from forced household isolation and a sense of loneliness arising from the physical absence of the close friends around whom life revolves for so many teenagers, could lead to increased levels of anxiety. The danger will become more acute if the situation is prolonged, as some are suggesting will be necessary, for several months. There may be times when fears for their own personal safety, and that of their family and friends, dominate and anxiety peaks for a while. It will be especially important for parents to look out for signs of increased anxiety or panic and offer a calm response.

How can parents support teenagers?

Many parents will struggle themselves to cope with the changes being imposed on them by the current situation. The normal pattern of going out to work each day, or of meeting other parents within an extended school community, provides a measure of relief from family pressures. For the time being, such opportunities for relief have been removed, and the pressures will increase with each day of family members being isolated within the family home. Within that context, parents need to find ways to try to help their teenagers cope with, and gain from, the experience of isolation. So, what can parents do to offer support? Here are a few suggestions:

  • Expect and anticipate tensions. Tensions will arise, not necessarily in the first week, but probably sooner than we might expect. Everyone in the household is having to adapt at the same time to new circumstances that have been forced upon them, and with restrictions on movement outside the home, tensions will increase and erupt if not faced and addressed. Families that recognise the inevitability of tension, who anticipate where the points of friction will be, and who can work together to negotiate compromises, are more likely to find solutions that will work for the whole family. Honest recognition of the tensions and working hard to resolve them within the family is a strong model that parents can set before their teenagers in the current circumstances, and one that will lay an excellent basis for all manner of aspects in the future lives of their teenagers.
  • Establish a schedule. All members of the family will benefit if an agreed daily schedule can be established from the outset that will give time for the work each family member needs to complete and provide time, also, for other family activities within the home. For those teenagers whose planning skills are not yet sufficiently developed for them to be able to do this unaided, offer to help them draft a personal timetable each week with regard to their school work. This will contribute to the development of a valuable life skill as well as helping to compensate for the loss of structure caused to teenagers by school closure.
  • Give responsibility. Encourage your teenager to take responsibility for the smooth-running of some area of family life, not just taking out the trash. Real responsibility will help your teenager feel they are a valued member of the household, and able to make a valid contribution to its shared life.
  • Be available to listen and talk. Sometimes teenagers do not wish to talk with their parents about their difficulties, fears and hopes; but sometimes they do. Being available, without becoming pushy, so that teenagers can talk when they are ready to do so, is a valuable means of support in times of tension.
  • Give space, even where there is none. There will be times when your teenager simply needs space and permission to be on their own. If your household inhabits a small living space, this will be especially difficult, but recognising when your teenager needs such space and finding ways to create that space could be a hugely important contribution to the diffusion of tension. Helping your teenager to recognise that others within the household have similar needs and making their contribution to allowing others space (from their music for example) is another important aspect of learning to contribute to a strong family life.
  • Family conferencing. The development of a weekly family conference, where difficulties can be expressed and mutually-owned solutions developed, could be an approach that some families might find useful. It is certainly a route to involving the entire family in recognising each other’s difficulties and promoting active participation in family decision-making.
  • Fun helps relieve tension. The global situation of a health pandemic is a serious situation. However, finding ways for the family to have fun together will help relieve some of the tensions, and will help them keep a healthier perspective on the difficulties that have forced them together into household isolation.
  • Understanding the broader perspective. Teenagers sometimes lack the experience to see a broader perspective that extends beyond their own needs, fears and aspirations. Parents have an important role to play here through their own reflection and discussion with their teenagers. For example, understanding that the need for family isolation is as much about protecting others in society by limiting the spread of the virus as it is about protecting themselves and their immediate family, is an important broader perspective. If teenagers can be helped to develop an appreciation of such broader perspectives through this present experience, then parents will have taken an important step towards bringing something positive from a serious situation. Discussion around the subject of reliable sources of information might be a good place to start.

And finally …

Social media – help or hindrance? Social media offers a means by which teenagers can keep in touch with each other during the time of physical isolation from their friends. In terms of school work, it offers a means of peer consultation that is essential to learning. It is also a medium through which teenagers will likely wish to remain informed about what is happening in the world outside their home and, in particular, with regard to the fight against the virus that has caused the pandemic. However, there needs to be a balance so that social media is not allowed to become the sole source for information or the means by which school work is avoided completely. Helping teenagers to develop a sense of control of their social media, rather than allowing it to control them, will be a further valuable way in which parents can support their teenagers through the present crisis.

Supporting teenagers in the face of death. Given the number of deaths projected to result from the pandemic, most of us will know someone who dies as a result of contracting this virus. For our teenagers, this may mean the loss of an elderly relative, of a close family member, or of a friend. For many teenagers, this might be their first experience of being faced by the death of someone they know. In such circumstances, knowing they have permission to grieve in whatever way they find natural and helpful, to be sad at their loss, to mourn the person who has died, to express their grief, anger and sense of loss, is vital. Here, more than in any other area, parents who make themselves available to listen, comfort and talk, will provide an invaluable support to their teenagers at a point of genuine crisis in their lives.

The importance of hope. Human beings need to know there is hope. The pandemic is the most serious global situation that most of our teenagers will ever have experienced, but they need to know that it will not last for ever and they need to learn to see such events in perspective. Helping their teenagers to develop a realistic sense of hope in difficult times is yet another way in which parents can offer invaluable support through the present difficulties.

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Helping Teenagers Argue Effectively

I have little doubt that a number of readers of this blog will feel that today’s teenagers argue too much. However, I wish to put the case for the opposite! So let me begin by clarifying what I am talking about in this article when I refer to the ability to argue. I am not, on this occasion, talking about those times when teenagers make unrealistic demands of us; or when a discussion passes boiling point and ends with the stomp of feet up the stairs and the slamming of a bedroom door; nor about those times when as parents or teachers we pass the point of frustration with what seems like the innate ability of teenagers to question absolutely any instruction, however small and reasonable it might seem to us. Rather, I am talking about the ability to present a point of view in a thoughtful way, whilst showing respect to those who differ in their opinion. I am talking about constructing an argument using a logical thought process, while taking account of the bigger picture that provides the context for whatever is under discussion. I am talking about the ability to listen to those with whom one disagrees, taking on board points that are being made, but nevertheless holding firm to important principles. I am talking about developing negotiation skills and ultimately reaching a level of maturity that understands that arguments are often about clarifying and learning; not necessarily about winning.

The ability to argue effectively is an important skill for teenagers to have with them as they approach adulthood. It is a skill that will make them more marketable to potential employers; it will help them build stable adult relationships; it will help them in situations where they need to be able to listen to, and negotiate with, others. But this is not a case of developing a life skill, all of whose benefits lie at some stage in an uncertain future. In the shorter term, those who have begun to learn the skills of arguing effectively in their early teenage years are better equipped for some aspects of their future education as well as being armed with a powerful weapon to help them resist some of the negative peer pressures with which they might be faced in their later teenage years.

As indicated above, there are a number of aspects to arguing effectively. As with any complex skill, time and practice are essential to its successful development. One of the ways that human beings learn is through their mistakes, and learning to argue effectively is no exception. At times, teenagers will get it wrong: their frustration may take over, they may shout and become disrespectful, but when these things happen, they rely on the significant adults in their lives to help them learn from their mistakes. The important question for parents and teachers, then, is not how we can stop teenagers from arguing, but how we can best help them develop their argumentative tendencies in a way that will equip them for the adult world to which they are headed.

Advice for Parents

Try to keep calm. Parents, of course, can bear the brunt of it when teenagers are going through the learning process, and especially when they are getting it wrong. However, responding with the same type of broken behaviour pattern being portrayed by the teenager is not helpful in moving the situation forward. Responses like shouting over your teenager to stop them shouting, or trying to demonstrate that you can be even more stubborn and unreasonable than them, or becoming aggressive in response to their aggression, only ends up with two people behaving badly. Consequently, the teenager learns nothing about arguing effectively. If necessary, walk away until the temperature has cooled sufficiently for you both to be able to return and address the topic in a more rational way.

Model respect and good argumentation skills. The best way to help your teenager understand the need for respect, even when they disagree with someone’s viewpoint, is to model it in your dealings with them. The parent who takes time to listen to their teenager’s point of view, considers their arguments, asks questions for clarification when they do not understand, values good points made during the course of an argument, remains polite even when provoked, demonstrates empathy for their teenager and their situation, and who explains their decisions both models respect and demonstrates some of the important skills for arguing effectively. The teenager who knows how it feels to be respected is far more likely to respect others, and the teenager who has experienced significant adults in their life arguing effectively is far more likely to seek to develop a similar technique.

Keep the bigger picture of parenting always in mind. It is important for parents to keep in mind the overall goal in parenting a teenager – to help the teenager reach the point where they can enter the adult world successfully. For the parent, winning an argument with their teenager is not the ultimate goal. Sure, it may give a short-term feeling of satisfaction, but especially if the argument has been won through the use of bullying tactics, or by sacrificing truth for expediency, then the overall goal will have been set back. This is not to say the parent should always give in, or should step back from strongly held principles. However, the wise parent will look for opportunities to give ground when the teenager argues effectively, admitting that the teenager has explained a perspective that they (the parent) had not previously understood or appreciated. Through such comments, the teenager “feels” the value of arguing effectively and is more likely to press on with the development of this important life skill.

Advice for Teachers and Schools

Differentiate between disrespect and argument. I have occasionally come across a teacher who seems to regard every student attempt to question as a sign of disrespect. Such an approach says more about the insecurity of the teacher than the disposition of the students. I have also come across students who wanted to take every possible opportunity to pick a fight with the teacher, often over unimportant issues. Neither approach facilitates learning. Even in situations where students have done wrong, or where tempers have begun to rise, there are often genuine attempts by students to gain clarification of issues through raising a contrary argument. Teachers who have developed the ability to understand what is happening even in the midst of a simmering situation, and who can answer arguments calmly, clearly and logically, do the most in such situations to foster learning. Teenagers often ask questions by arguing, and they need teachers who can model appropriate ways to disagree and good argumentation skills so that they can learn more about the issue under discussion and also about the good use of argument as a learning tool.

Promote the ability to construct logical argument. Teenage brain development starts at the back of the brain and moves forward. This means that teenage responses are governed more by the amygdala, situated at the back of the brain and triggering strong emotions, than by the pre-frontal cortex, which is at the front, develops later, and governs logical thought. As most of us have observed, teenagers often respond to situations emotionally and need help if they are to develop a considered and logical response.

Various aspects of the academic programmes followed by teenagers in school encourage debate and logical argument. Essay-writing in many subjects also depends on building a good argument. However, students are often told of the need for a well-constructed argument without anyone ever really explaining what that is or how it can be developed. Helping teenagers understand how to develop good argumentation skills and to put them to use in their academic work is an important factor in the development of their logical argumentation skills for life generally. However, teenagers often need help, too, in making the transition from using logical argument as an academic skill to using it more widely, be it within their school community or their family life. By asking the right questions, and by refusing to accept a lower standard of argumentation from students in their discussions generally in school than they would accept in their academic work, teachers have an important role to play in helping their students develop the life skill of being able to argue effectively.

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Communication…communication…communication!

Communication is an aspect of life about which teenagers sometimes receive a bad press, as is evidenced by the widespread caricature of the moody, sullen teenager. The public persona, with hood up, earpieces in, hair hanging over downward-directed eyes, sends out the message that communication is off the agenda.

At home, the closed bedroom door, perhaps with “do not enter/disturb” notices prominently displayed, sends a similar message. The noise level within the room can render even shouted messages inaudible. By contrast, family meals can sometimes be painfully silent, with monosyllabic responses representing the sole contribution to human dialogue. The apparently superior attractiveness of the computer or smartphone screen over a person can be a further deterrent to any form of conversation within the home.

At school, different dynamics come into play. Some shrink from social interaction, choosing to become practically invisible. Even when addressed with a direct question, the only response might be a frightened, silent stare. Others put on such a performance to project an image for the benefit of their peers that anyone attempting to communicate with them becomes part of the supporting cast.

The above are all one-sided caricatures, all of which I have seen multiple times. They represent a partial picture. In my experience, there are as many teenagers who communicate frequently and naturally, as there are teenagers who avoid communication. However, that does not take away from the fact that many adults find communication with teenagers difficult. So let’s remind ourselves of the nature of communication.

The Nature of Communication

Communication requires two (or more) people. It follows that where communication is difficult between two parties, the reasons could lie with either party or with both. Before jumping to accuse teenagers for being at fault when there are communication difficulties, then, I suggest we pause and first ask ourselves whether the reason might not lie, at least in part, with those of us who are adults. The reasons could be many: fear of engaging with those from a culture we do not understand; lack of self-confidence that makes us worry we might be shown up as foolish or mocked by those who are younger; not being able to find the energy for what we perceive will be an uphill task. Whatever the reason, we need to understand that if part of the reason for the communication difficulty resides with us, then that is the part over which we have direct control and which we need to address if we genuinely want the communication to improve.

Communication is a two-way activity. Good communication requires parties to engage in speaking and in listening – in turn! If our interactions with teenagers stem from the need to “set them straight”; or if we rush in to accuse or criticise when they have only had the chance to utter half a sentence, then it should come as no surprise to us if we leave the interaction feeling that communication was unsuccessful. The old saying that two ears and one mouth are an indication that we should listen twice as much as we speak has some truth in it! Being prepared to listen and to hear, even when we do not like the message, is fundamental to communicating with teenagers. Of course, there is a place for responding and challenging, but sometimes, if we take the time to listen and hear, then the need for us to “have our say” might well go away.

Suggestions for Parents

The recent holiday period will have thrown many families together for unusually long periods of time. For a number of families, communication will likely have become an issue at some point. If our family is one in which there is ordinarily little communication between the adult and teenage members, this ought not to surprise us. The expectation that families who do not ordinarily communicate can be thrown together for an extended period and experience smooth communication throughout is unreasonable.

Create good conditions for communication by making it a regular feature of the life of your family. This will work out differently for each family. For some it will revolve around eating together as a family; for others it may mean becoming involved in a shared activity; for others it might require the carving out of a time that is regarded as sacrosanct by all members of the family. How it happens is not the issue here, but it is important that it does happen. If it has not been the habit of your family to make time for communication, it will be difficult at first, but communication generally becomes easier with practice. A time of crisis comes to most families at some point. It is during those times of crisis that the ability to communicate is crucially important, and regular communication is the best possible preparation for those times.

Model active listening. An active listener sets out to hear what a person is really saying, rather than resting content with thinking they know what is being said or hearing what they want to hear. Conflict is much more likely to find a satisfactory resolution when both parties understand and practise active listening. Parents who listen actively to their teenagers have a higher chance of getting to know what are genuinely their teenager’s concerns. Additionally, by modelling this approach to communication within the family, they increase the likelihood that the teenagers themselves will learn this important life skill that can transform communication.

Take the risk of talking about taboo subjects. Most of us have subjects about which we find it difficult to talk. They can be because of the personal nature of the subject, such as sexual matters or intimate feelings; they can arise from religious beliefs or cultural assumptions linked to our heritage. Learning to overcome our personal reluctance to address such topics from time to time, using straight-forward, clear language, is a valuable approach to model for our teenagers. Frequently, these are the very topics about which our teenagers are seeking information and advice. All too frequently they become the topics on which they turn to their peers for that advice because they are aware of the taboo nature of the subject for us. However valuable a contribution their peers might be able to make to helping them reflect on the issues, they are probably not the issues that we want to leave entirely at the mercy of peer influence.

Suggestions for Teachers

In some respects, teachers are professional communicators. What we are dealing with in this article, however, goes beyond the transfer of academic information and skills. How does our communication in the classroom influence the ability of the teenage students to communicate effectively?

Model effective workplace communication. Learning how to communicate effectively for the workplace is an important element of learning for teenagers. Teachers make a valuable contribution to this aspect of education by ensuring that their classroom communication embodies respect for others, values differences and approaches problems with an open mind. With such approaches modelled by the teacher, it becomes easier to establish these as standards for communication amongst members of the class.

Say what you mean, and conversely, if you don’t mean it, don’t say it. Teenagers are exposed to all manner of communication online and in the media: exaggerated claims from politicians, uses of hyperbole in advertising, celebrity boasts, and so on. The lines are not always clear between persuasion, argument and advocacy, on the one hand, and abuse, threats and coercion, on the other. Language is a powerful communication tool and how teachers use it in the classroom and how they help their students decipher the message being communicated is another valuable element of a teenager’s education about communication.

Challenge the peer games that obstruct communication. Communication is such an important aspect of human life and society that it is crucial for teenagers to learn how to communicate effectively. The refusal to allow the peer power games of teenage social interaction a place in the classroom is another valuable way in which teachers convey the value of communication and the power of its proper use.

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